Privacy Policy

Introduction

ProductWho ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect information when you use our mobile application ("App").

Information We Collect

Information You Provide

• Contact Information: If you contact us for support, we collect your email address and any information you include in your message.
• Purchase Information: If you upgrade to ProductWho Pro, payment is processed by Google Play or Apple App Store. We do not collect or store your payment details.

Information Collected Automatically

• Device Information: We may collect basic device information (device type, operating system version) for app compatibility and crash reporting.
• Usage Analytics: We use analytics to understand how users interact with the App (e.g., which features are used most). This data is aggregated and anonymized.
• Advertising Data: The free version of ProductWho displays ads provided by Google AdMob. AdMob may collect device identifiers for ad personalization. See "Third-Party Services" below.

Information We Do NOT Collect

How We Use Your Information

We use the limited information we collect to:

• Provide and improve the App
• Respond to your support requests
• Display relevant advertisements (free version only)
• Analyze aggregated usage patterns to improve features
• Comply with legal obligations

We do not use your information to:

• Track your shopping habits
• Build a profile of your purchases
• Sell your data to third parties

Third-Party Services

Google AdMob (Advertising)

The free version of ProductWho displays ads through Google AdMob. AdMob may collect:

• Device identifiers (Advertising ID)
• IP address
• General location (country/region)

You can opt out of personalized ads in your device settings:

• Android: Settings → Google → Ads → Opt out of Ads Personalization
• iOS: Settings → Privacy → Advertising → Limit Ad Tracking

For more information, see Google's Privacy Policy.

Google Play / Apple App Store

If you purchase ProductWho Pro, the transaction is processed by Google Play or Apple App Store. We receive confirmation of your purchase but do not have access to your payment details.

Analytics

We may use analytics services (such as Firebase Analytics) to understand app usage patterns. This data is aggregated and does not identify individual users.

Data Storage and Security

• Local Processing: Barcode scanning is performed entirely on your device. Scan data is not transmitted to our servers.
• No Account Required: You can use ProductWho without creating an account.
• Data Security: We implement appropriate technical measures to protect any data we do collect.

Your Rights

For All Users

• Access: Request information about data we hold about you
• Deletion: Request deletion of your data
• Opt-Out: Opt out of personalized advertising

For EU/EEA Users (GDPR)

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

For California Users (CCPA)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your rights

Note: We do not sell personal information.

To exercise any of these rights, contact us at [email protected].

Children's Privacy

ProductWho is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at [email protected].

Data Retention

• Support Communications: We retain support emails for up to 2 years to help with ongoing issues.
• Analytics Data: Aggregated analytics data may be retained indefinitely.
• Scan Data: We do not retain scan data — it is not collected.

International Data Transfers

If you use ProductWho from outside the United States, your information may be transferred to and processed in the United States or other countries. We ensure appropriate safeguards are in place for any such transfers.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by:

• Posting the new policy in the App
• Updating the "Last updated" date at the top of this policy

We encourage you to review this policy periodically.